Shipping policy

 

Processing Time

Each urn is carefully prepared and packed with care. Please allow 1-3 business days for your order to be processed before dispatch.

Tracking

All orders include tracking. You'll receive a tracking number via email once your order has been shipped.

Shipping Time

Once dispatched, standard delivery typically takes 3-10 business days depending on your location within Australia. While we aim to meet all delivery time frames, delays may occur due to postal service demand or regional factors.

Packaging

Your order will be securely packaged to ensure it arrives safely and respectfully.

International Orders

We currently ship to selected international destinations. For countries not listed at checkout, please contact us at timberurnsaustralia@gmail.com to discuss your requirements and receive a personalised shipping quote.